The Art of Community: Building the New Age of Participation
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About the Book
This book guides its readers through the theory and practice of helping a community (with a focus on open source software communities) to achieve its goals. This advice is distilled from Jono Bacon’s personal experiences with founding and building the LugRadio podcast / community / live events, the Jokosher audio editor project, and of course his current role as the Ubuntu Community Manager, with plenty of personal anecdotes that provide the rationale for his suggestions.
Table of Contents
| 1 | The art of community | 1 |
| 2 | Planning your community | 21 |
| 3 | Communicating clearly | 65 |
| 4 | Processes: simple is simple | 91 |
| 5 | Supporting workflow with tools | 119 |
| 6 | Building buzz | 145 |
| 7 | Measuring community | 187 |
| 8 | Governance | 211 |
| 9 | Handling conflict | 267 |
| 10 | Creating and running events | 301 |
| 11 | Hiring a community manager | 341 |
| Index | 359 |
Jono Bacon tweets as @JonoBacon. He also has made his book available as a Creative Commons-licensed download here: http://www.artofcommunityonline.org/